FREE AND FLAT RATE DOMESTIC SHIPPING
We offer free standard shipping on orders of $100 and over within the the contiguous 48 United States of America, excluding Hawaii and Alaska. Orders must total $100 or more after discounts and promo codes are applied to qualify for free shipping.
We offer a flat rate shipping of $7.95 for standard shipments under $100 anywhere in the United States of America. All products are shipped from Israel and will take between 7 to 10 business days to arrive.
COVID-19 SHIPPING UPDATES
Since our products are shipped internationally, international shipping during this time may be delayed due to business interruptions due to local regulations regarding the COVID-19. We are doing our best to estimate any potential delays in shipments on our product pages. We appreciate your patience and understanding at this time.
FREQUENTLY ASKED QUESTIONS
HOW LONG WILL IT TAKE TO PROCESS MY ORDERS?
Orders are typically processed and shipped between 9am and 11am Monday through Friday. Orders placed over the weekend or during a major holiday will be shipped the following Monday. Please note that depending on the number of orders, it can sometimes take longer. Please contact us if you need an order expedited or if you are curious about processing times.
I PUT IN THE WRONG SHIPPING ADDRESS. WHAT CAN YOU DO?
If you have completed your order and realized you’ve entered the wrong shipping address, please contact us immediately with your order number and correct shipping address at Online Customer Service. Our e-commerce team is in the office Monday-Friday 9am-5pm, so don’t panic if you don’t hear back from us right away!
If you have already received your shipping confirmation, and your order has left the building, it will not be possible for us to intercept the package.
CAN YOU SHIP TO AN ADDRESS OTHER THAN MY BILLING ADDRESS?
Yes. At checkout you will be able to enter separate billing and shipping information. You must give us the correct billing address and the phone number your credit card company has listed on your account. This is for verification purposes. Store does not ship any order without proper billing information.